Funambol: Services & Support: Frequently Asked Questions

Services & Support

Frequently Asked Questions

Below are common questions that people ask about Funambol, and their answers. These include inquiries about the company, server and client software, support and licensing. If you have a question about Funambol, see if it appears below, otherwise, you may want to post a question to one of our mailing lists.

General

  1. What is Funambol?
  2. What can I do with Funambol?
  3. Who is Funambol?
  4. How long has Funambol been around?
  5. Where is Funambol developed?
  6. What is SyncML?
  7. Which SyncML specification does Funambol support?
  8. Where do I get Funambol client software?

Licensing

  1. What licensing does Funambol use?
  2. Why should I license the code from Funambol? Isn't it free?
  3. If my project uses GPL and I want to use Funambol with it, does GPL permit an AGPLv3 project such as Funambol or would the combined project need to be AGPLv3?

Support

  1. Why should I buy support from Funambol? Isn't the community sufficient?
  2. Where can I find professional support?
  3. Why do most of the names of the people in the support mailing list sound Italian? Aren't Italians supposed to be good at just making pizza?

myFUNAMBOL Portal

  1. What is the myFUNAMBOL Portal and how can I try it?

Device Support

  1. I have a mobile device. Is it supported?
  2. Is a special Funambol client required on the Blackberry?
  3. What is the status of Funambol support for BlackBerry for push email?

Push Email

  1. Does Funambol's push email use TCP/IP and/or SMS? Should the TCP/IP push work if the carrier allows full network access to the phone?
  2. Do push notifications still arrive if the device is inactive, "asleep" or turned off?

Product Capabilities and Issues

  1. What are the basic steps to deploy the Funambol Server? How about with my own data storage?
  2. Does the DB module support out-of-the-box PIM synchronization?
  3. Is there documentation about the development of a SyncSource?
  4. Can the Server initiate synchronizations (a.k.a. server initiated sync)?
  5. Is there documentation about the development of a SyncSource?
  6. Where can I find the log files?
  7. I can't synchronize, what should I do?
  8. If I do not like GUIs, can I change the log levels manually?
  9. The server log indicates that the principal is not found, what should I do?
  10. If the synchronization starts but fails after authentication, what is wrong?
  11. Why does my XYZ client stop after receiving the first response from the server? Also, which value needs to be set to the server-name property in install.properties to access a remote server (i.e. working with mobile phones)?
  12. Why does the Admin Tool not connect to a remote server?
  13. After changing the database my server does not work anymore, what have I done wrong?
  14. After a server start, I get an HTTP 400 response with the client. What did I do wrong?
  15. Does Funambol support Chinese?
  16. Where can I get more information about Funambol?